Frequently asked questions
What to define before getting started.
Answers for organizations planning an interactive experience.
These answers help prepare for an initial conversation. Scope, deliverables and terms are defined for each project.
What does Canu Arts develop?
We design interactive digital experiences and the systems that make them possible: advergames and educational games, activations, simulators, platforms, immersive experiences, and systems with avatars and AI.
Do we need a fully defined idea?
No. We can start with the objective, audience and context of use. From there, we define the experience and the components that make sense to develop.
Does every project use artificial intelligence?
No. We include it when it serves the objective and its conditions of use can be defined. The solution can use other technologies when they are more appropriate.
Can you work with internal information?
The scope can include authorized business information. Access, providers, handling conditions and system limits are defined before using it. Information needs are reviewed for each project.
Do you work with companies outside Costa Rica?
Yes. We work on projects for organizations across the region. Languages, channels, deployment and on-site requirements are agreed according to the scope.
Can you integrate with existing systems?
We evaluate integrations based on the available interfaces, permissions and documentation. Compatibility is not assumed before reviewing those requirements.
How are the budget and timeline defined?
They depend on the objective, experience, content, features, platforms and integrations. The proposal defines the project's deliverables, stages and terms.
Why aren't all projects shown?
Some corporate work is confidential. We publish only authorized relationships, materials and details; our own demonstrations are identified as such.
Can the solution be expanded later?
We can plan growth in stages. Updates, support and new features are defined according to the architecture and agreed scope.
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